Meet The Staff

Front Desk


Office Manager

Courtney completed GTCC's Dental Assisting program in 2016 but found she enjoyed working front desk more. She has been with Dr. Poole since August 2017. Courtney loves being office manager, helping patients with any questions they may have, and being the first face people see when they come in! She lives in Greensboro and enjoys spending time with her dog, Lola.


Treatment Coordinator

Shea joined our office July 2018. She received her DAII from Wake Forest School of Dentistry in 1998 and has over ten years experience in the dental field. Shea is a native of Greensboro and graduated from Northwest High School. These days you will find her on the phone with insurance companies advocating on behalf of our patients. Shea has three beautiful daughters, Morgan, Bailey, and Saylor. When she isn’t working, she enjoys hanging out on the softball field with her girls or volunteering at their school. 

Dental Assistants


Dental Assistant

Bonnie is a graduate of Guilford Technical Community College. She has over 15 years experience in the dental field. Bonnie loves getting to know each patient and helping them achieve a beautiful smile. When not working, you will find Bonnie at Badin Lake and enjoying the outdoors with her husband, Justin and son, Jordan.


Dental Assistant

Heather is a graduate of Guilford Technical Community College. Heather loves playing the flute and violin. She is President of the PTA at her sons school and loves spending her extra time in the local library where she volunteers. She is married to Greg with two beautiful kids, Isaac and Isley.




Jennifer is our full time Registered Dental Hygienist. Jennifer is a graduate of GTCC and joined our practice in 2018. She believes in establishing strong dental relationships with our patients. When not working, you will find Jennifer spending time with her husband, Tim, crafting or cheering for her two sons, Grayson and Ethan at rowing events.